Q & A
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Q:Question: Does family history increase my risk of heart disease?
A:Answer:Because of genetics, family history can play a role in your heart disease risk, but it’s not the only factor to consider.
Continue ReadingCollapse AnswerIf close relatives have had heart disease, particularly at a younger age, your likelihood of developing it may be higher. But remember, genetics are just one piece of the puzzle. You can offset many risks with lifestyle changes like regular exercise and routine preventive cardiology care.
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Q:Question: How can I improve my heart health?
A:Answer:Incorporate healthy lifestyle changes that you can remain consistent with to protect your heart.
Continue ReadingCollapse AnswerTaking steps to improve your heart health can powerfully impact your overall well-being. The good news is that small, consistent changes can make a big difference:
- Adopt a heart-healthy diet: Focus on fruits, vegetables, whole grains, lean proteins and healthy fats like fish or nuts. Reduce salt, sugar and saturated fat intake to protect your heart.
- Get regular checkups: Work with your doctor to monitor blood pressure, cholesterol and other key indicators of heart health.
- Manage stress: Incorporate relaxation techniques like yoga, deep breathing or meditation into your routine to support your heart and mental health.
- Quit smoking: If you smoke, quitting is one of the best ways to improve your heart health and reduce risks.
- Stay active: Aim for at least 30 minutes of moderate exercise, like walking or cycling, most days of the week. To make this habit sustainable, find activities you enjoy.
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Q:Question: What are the risks of heart disease for women and men?
A:Answer:Women experience subtle symptoms of heart disease like fatigue and nausea. However, men exhibit the more typical symptoms like chest pain and discomfort.
Continue ReadingCollapse AnswerHeart disease affects both women and men, but the risks and symptoms can vary. Women are more likely to experience subtle symptoms, such as fatigue, nausea or pain in the jaw or back, making it crucial to stay attuned to less obvious warning signs. Hormonal changes, such as those during menopause, can increase a woman’s risk of heart disease, so practicing preventive measures earlier in life is important.
Men often exhibit more typical symptoms like chest pain or discomfort. They also tend to develop heart disease at a younger age than women. Lifestyle factors such as poor diet, smoking and stress play significant roles in increasing men’s risk of heart problems.
Understanding personal risks, recognizing symptoms and committing to a healthy lifestyle are vital for both women and men. By working with your healthcare provider, you can take control of your heart health and reduce risks, paving the way for a healthier future.
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Q:Question: When should I see a doctor for heart health concerns?
A:Answer:It’s a good idea to visit your doctor regularly to check your heart health so you can catch issues early before they become serious.
Continue ReadingCollapse AnswerYou don’t have to wait for symptoms to appear to prioritize your heart health. You can start now by prioritizing routine checkups that monitor your blood pressure, cholesterol and blood sugar levels. If you develop symptoms such as chest pain, shortness of breath or unexplained fatigue, it’s important to see a doctor right away.
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Q:Question: Can I talk to the same doctor every time?
A:Answer:When you request a real physician to join your chat, you can choose from the list of active providers. Those providers may have different availability at any given time.
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Q:Question: Can I use the medical AI chat without creating a HelloWell account?
A:Answer:To chat with the medical AI, you will just need to confirm some basic personal information, since the service is intended for individuals ages 18+.
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Q:Question: Do I have to be an AdventHealth patient to use HelloWell?
A:Answer:No. If you add a real doctor to a chat and do not have an AdventHealth Account or connected health records, a new Epic health record will be created for you. This does not create an AdventHealth Account, only a medical record.
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Q:Question: Do I have to connect my health records?
A:Answer:You do not have to connect your health records to use the medical AI chat feature within HelloWell. Doing so gives the AI more personal context to help tailor answers to you, but is optional.
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Q:Question: Does verification through CLEAR mean I have a CLEAR account now?
A:Answer:No; identity verification alone does not create a CLEAR account or give you access to CLEAR services, like expedited airport security checks. If you have a paid CLEAR account already, it will be used to help HelloWell verify your identity.
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Q:Question: How are you verifying my account?
A:Answer:If the information you provide does not match an existing Epic health record we find, we will use CLEAR identity verification to securely connect your health record information to HelloWell. CLEAR performs certain checks on the information that you provide to us to verify your identity and may share information about these checks with HelloWell. This may include checks to confirm that you are the person associated with your health records, and that the information you provide is accurate. This typically uses a facial photo and ID photo.