Patient Safety at UChicago Medicine AdventHealth

At AdventHealth, patient safety is our number one core value. Our most important goal is Zero Preventable Harm.

This commitment is reflected in our service standard, ‘Keep Me Safe’, a promise guiding every interaction, every decision, and every patient experience.

Guided by our mission to Extend the Healing Ministry of Christ, we strive to deliver care that is safe, compassionate, and free from preventable harm.

Zero Preventable Harm

We are on a journey toward Zero Preventable Harm, our vision for a safer future in healthcare. This means we are dedicated to:

  • Preventing harm through strong systems and evidence-based practices.
  • Learning and improving from every event or near miss.
  • Equipping caregivers with the training, resources, and technology to provide safe care.
  • Partnering with patients and families so their voices guide our work.

How We Put Safety First

Every day across UChicago Medicine AdventHealth, we advance safety by:

  • Preventing healthcare-associated infections with proven practices like hand hygiene.
  • Early detection and treatment of serious conditions, such as sepsis.
  • Reducing falls and pressure injuries with proactive safety checks.
  • Safeguarding medication use with monitoring and double-checks.
  • Empowering every team member to “Speak Up for Safety.”
  • Applying High Reliability principles, adapting lessons from high-risk industries such as aviation, to deliver safe care even in complex environments.
Partnering With Patients and Families

Patients and families are essential partners to our mission. Through Patient and Family Experience Councils, we ensure their voices help shape our goals, guide improvement efforts, and hold us accountable to the communities we serve.

Our Vision

At UChicago Medicine AdventHealth, every patient, every time, should experience care that is safe, effective, compassionate, and free from preventable harm. This vision is at the core of UChicago Medicine AdventHealth’s ongoing commitment to safety and quality in every community we serve.